+1 408 400 3727
The number of revisions allotted is determined by the package you choose, and you can request revisions according to the details specified in your package. Our commitment to delivering top-notch service means we will keep revising until your requirements are satisfied. No additional charges apply if the design concepts remain unchanged. You can expect your revised design within 48 hours.
Please note that any changes or revisions requested after finalizing the logo designs will be treated as a new order and billed separately.
Elites Logo Design’s refund policy is not applicable under the following circumstances:
⦁ Selection of a special package.
⦁ Approval of the primary design concept.
⦁ Requested revisions have been made.
⦁ Cancellation unrelated to the company.
⦁ Lack of contact with the company for more than two weeks into the project.
⦁ Violation of company policies.
⦁ Approaching another company or designer for the same project.
⦁ Incomplete creative brief with essential information.
⦁ Demanding a complete design change.
⦁ Exceeding the specified ‘request for refund’ timeframe.
⦁ Business closure or name/business change.
⦁ Subscription dissatisfaction, where a refund applies only to the specific service and not the entire bundle.
⦁ No refunds after 7 days from the purchase date.
⦁ Reasons such as ‘change of mind’, ‘disagreement with partner’ or other reasons that do not pertain to the service will not be subject to refund under any circumstances.
⦁ Services such as Social Media Marketing/Management, SEO, Domain Registration, Logo Copyrights & Trademarks, Web Hosting & Paid Plugins (SSL/DDoS) are non-refundable.
⦁ For websites, once the client approves the design and it is sent for development, no refunds will be considered.
⦁ Refund requests will not be entertained after logo/website design approval.
⦁ A partial refund (up to 25%) may be considered if the client fails to provide the initial brief for the logo/web design within 10 days of placing the order.
Note: Elites Logo Designs reserves the right to reject any project or cancel the contract at its discretion. After a refund, the client forfeits any rights to use the designs, as they become the sole property of Tailored Logo Designs. The company retains rightful ownership of the designs.
To request a refund in line with our policy, follow these steps:
You can initiate your refund by:
⦁ Dialing our Toll-Free Number
⦁ #Live Chat. Click here to start the chat now.
⦁ Sending us an Email.
Upon receiving your refund request, we will promptly respond and, once the necessary analysis is completed, initiate the process.
After obtaining your refund, you forfeit any rights to the designs submitted by Elites Logo Designs. The information will be forwarded to the Copyright Acquisition of Government Copyright Agencies to ensure legal compliance.
We strive to meet your needs, and our designers work diligently to meet your expectations.
Our commitment involves delivering top-notch designs, each thoroughly researched and meticulously crafted.
⦁ Our policy of unlimited revisions is designed to ensure your satisfaction.
⦁ Our goal is to surpass your expectations, and we make dedicated efforts to achieve it.
⦁ We persist in revising until you are entirely content with your design (the number of revisions aligns with your package).
The entire order will be dispatched to the specified account on the date indicated in the Order Confirmation, accompanied by a confirmation email. The processing time will align with the chosen package, with a minimum duration of 2 business days. For urgent orders, please reach out to our customer support team.
Elites Logo Designs keeps the records of finalized designs so that in case of any misplaced order, you will be provided the exact file.
Our customer support is present 24/7 to answer all of your concerns and queries, our team will answer your concerns anytime and every time.
By accepting these terms, you acknowledge that Elite Logo Designs bears no responsibility for any communications from email addresses not affiliated with our domain, namely “..@logoelites.com,” and any toll-free number not explicitly listed on our website. Elite Logo Designs cannot be held accountable for any harm resulting from such correspondence. Our liability is limited to communications conducted through email addresses within our official domain or via toll-free numbers specifically mentioned on the Logo Elites website.
Any damages incurred due to contact details not provided by us are not our responsibility. Project activation charges will be applicable if the client fails to respond within a 45-day period. We assume full responsibility for all information communicated through our official domains.
2664 Ocean Ave, San Francisco, CA 94132
+1 408 400 3727
care@wallstreetlogo.com